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Recover Tech Support Thread or Ticket Number
DaveHaj
Member

Is there anyway to recover a text support thread. I got disconnected after the agent had sent a ticket for network engineering. The agent sent me the ticket number, but since I got disconnected from chat I no longer have the ticket number.

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Re: Recover Tech Support Thread or Ticket Number
vzw_customer_support
Customer Support

Thank you for your patience. We want to make sure that you get the assistance that you need with any current or pending issues. How long ago was the conversation? Have you received any confirmation or messages about the ticket that was filed?  ~Roger

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