I have spent almost 6 hours trying to get someone to remove Just Kids from 5 of my 8 phones. Meanwhile we cannot send or receive text messages for 2 days.
squadleader92, we apologize for the length of time it is taking for you to be able to change your plan. Allow us the opportunity to investigate the details of your concern. Why are you requesting to change your plan? When did your text message concern start? What steps are you taking to change the plan?
Please follow this link to view the steps on how to change your plan https://vz.to/2xEDMue.
Here are our plan options https://www.verizonwireless.com/plans/