I am a Verizon customer and I handle IT services for several customers.
Since the last storm Isaiah I have had customers who use Hotspots and Mobile Data that are having bad service. I have also heard that many customers in the area are reporting bad Cellular service too.
I would like to make a report and also know if I can receive updates about it.
There are very limited towers in the area and I do have the particular tower info for the one that concerns me.
Not just for me and my clients but also for the whole area can this tower be investigated? Can I be told if it is a mater of congestion too?
We always want you to get the best service possible, Shutech! I will be sending you a Private Note to continue to assist.