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Report an area that is having problems and get status.

I am a Verizon customer and I handle IT services for several customers.

Since the last storm Isaiah I have had customers who use Hotspots and Mobile Data that are having bad service. I have also heard that many customers in the area are reporting bad Cellular service too.

I would like to make a report and also know if I can receive updates about it.

There are very limited towers in the area and I do have the particular tower info for the one that concerns me.

MCCMNC: 311480

ENB: 102151

TAC: 26125

ECI: 26150658

Not just for me and my clients but also for the whole area can this tower be investigated? Can I be told if it is a mater of congestion too?


Thank You 


Re: Report an area that is having problems and get status.
Customer Support

We always want you to get the best service possible, Shutech! I will be sending you a Private Note to continue to assist.