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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Retail
535dollars
Member

Totally unrelated to my last post. How can I get a hold of a regional manager for the Apple Valley Minnesota store. I’d like to talk about how I was treated. Please help me find this person.

0 Likes
Re: Retail
vzw_customer_support
Customer Support

We definitely want to make sure your feedback is heard and use it to improve the experience we offer! I would love the opportunity to offer my assistance to turn things around as well. I will send a Private Note to offer more personalized support. 

-Yale

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Re: Retail
535dollars
Member

 I need help getting a hold of the manager Tim at the Apple Valley Minnesota store so I can speak with him about how I was treated. Can anyone help? How do I get a hold of him?

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Re: Retail
tikibar1
Sr. Leader
Sr. Leader

Have you tried calling the store? According to the store look-up page, the number is 800-880-1077.

Apple Valley store 

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Re: Retail
vzw_customer_support
Customer Support

We definitely want to make sure your feedback is heard through the appropriate channel. I can help receive your feedback and address and lasting concerns. Please tell me more about your experience. -Yale

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Re: Retail
535dollars
Member

The number given is to a Verizon  Automated assistant. Calling that number is a complete dead end. It’s so frustrating it reminds me of visiting a Verizon wireless store in Apple Valley Minnesota. Please may I get a phone number or email address to Tim the manager of the Verizon store in Apple Valley Minnesota. Thanks

0 Likes
Re: Retail
535dollars
Member

The number given is to a Verizon  Automated assistant. Calling that number is a complete dead end. It’s so frustrating it reminds me of visiting a Verizon wireless store in Apple Valley Minnesota. Please may I get a phone number or email address to Tim the manager of the Verizon store in Apple Valley Minnesota. Thanks

0 Likes
Re: Retail
vzw_customer_support
Customer Support

We're sorry to read of your experience at this store location. Unless the store provided a specific phone number to call, the phone number listed in our store locator would be it. If you are not able to reach them, we'd be more than happy to assist you over PM. In just a moment, you should receive a Private Note from us, please reply there, so we can get started.

*Gabriel

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