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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Rewards for switching carriers

Has anyone else been told they would be eligible to receive a gift card for switching to Verizon during the purchasing process and then after its all said and done, been told that there is no “reward” running now?  Is there any recourse for this or a way to file a complaint?

Re: Rewards for switching carriers
Customer Support

Thank you for choosing Verizon for your service provider, CC1981. If there is a promotion available at the time of purchase, you would be able to redeem this offer. Please tell us more about what happened. What promotion were you to receive. When was service activated?