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S7 Edge condition for trade in
Silmakhor
Member

It looks like this phone is still eligible for trading in for some credit toward a new iphone. 

Will Verizon accept a phone with faulty camera software and a colored vertical line in the display?

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Re: S7 Edge condition for trade in
vzw_customer_support
Customer Support

 

@Silmakhor, That is an excellent question. Getting the most out of my things is always on my radar, so I hear you. Here are the requirements for a trade-in.

  • It turns on and
  • There's no battery damage and
  • The front and back glass isn't cracked or broken

Since the final value is determined upon receipt and inspection of device, it is hard to fully determine what the value of your phone would be with your phone in its current state. This is because we can't inspect it first hand to see how much the camera's functionality is impacted. If you would like to ensure that you get your full value and can confirm that your device has no physical damage, I would troubleshoot and file a warranty claim (if it is eligible) then complete a trade-in. Is this trade-in associated with a current promotion? 

 

AkaneM_VZW

 

 

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