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SE $5/month more SCAM
chrisw22
Member

This isn’t a question - new promo adding a SE for an additional $5/month is a scam. It turns out it’s really almost $40 more. Fees? Surcharge? Unbelievable. Don’t do it

Re: SE $5/month more SCAM
Doggo
Novice

One time activation fees exist for all carriers. Surcharges are there regardless if you are doing a payment plan or not.

Just because someone doesn't understand something does not make it a "scam".

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Re: SE $5/month more SCAM
vzw_customer_support
Customer Support

Hi, there! We always want you to get the deal you're after, and have a great understanding of your bill. Specifically, what extra charges are you seeing? Is the promotion showing up on your bill?

 

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Re: SE $5/month more SCAM
chrisw22
Member

Yes fees are expected and activation fee is applied on the first bill. The reoccurring bill “new bill” is $40 more a month. Was specifically told my bill would be a specific amount at the retail store and it’s now $40 more. Has nothing to do with activation fee. Read thoroughly before stating someone doesn’t understand something. Bill was $195 now it’s $240 moving forward - not because of fees. With a promo stating only $5 more a month. Please explain how this would happen instead of questioning whether or not somebody “understands”. 

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Re: SE $5/month more SCAM
chrisw22
Member

Verizon employee is assuming it’s the fine print 6% - 40% change in interest. So maybe I shouldn’t say scam just garbage

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Re: SE $5/month more SCAM
vzw_customer_support
Customer Support

I am a consumer myself so I get wanting to make sure that you are set the right expectations on your bill. I would love to help figure this out with you. I will send you a private message. -Amber

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