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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
SHAME ON YOU, VERIZON!
vjsc1372
Member

I switched my phone service from SPRINT, Whom I'd been with for over 20 years. I had two phones on this new account but VERIZON didn't have a new phone available so, they switched my old number and activated the phone I carried over while the new phone was being shipped to me.

In the meantime, VERIZON opened another account and charged me for service that I didn't use as I had no phone. I have looked at the Better Business Website to find that this appears to be common practice with the company.

I have called VERIZON numerous times to try and get this issue resolved with no success. THEN VERIZON had the nerve to send this to collections and therefore, shattering my 800+ credit score. I AM OUTRAGED, deserve a refund as I paid this bill and should have my credit restored!

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Re: SHAME ON YOU, VERIZON!
vzw_customer_support
Customer Support

We are very concerned to hear this. We know how impactful this must be for you. Have you contacted the collections agency for information on disputing the mark on your credit?

*Haley

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