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SPAM filter
willheld
Member

I have been using the Call Filter Spam filter now for a few months and I have to say it was not well thought out.  I still receive multiple SPAM calls a day (just received 2 on top of each other a few minutes ago) that were not flagged.  The few that have been flagged tend to be political election calls (not really missing those).  It is sad that political calls seem to be banned while scam calls are still allowed to come though.  Why is it that you can only flag a call as being SPAM if it is already flagged by the SPAM filter?  Would it not be better if I had the ability to flag any call once its come in so that the filter knows that it was a SPAM call?

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Re: SPAM filter
vzw_customer_support
Customer Support

We understand spams calls are frustrating. With Call Filter you can label a call as spam. See Spam Calls and Blocking on this page: https://www.verizonwireless.com/support/how-to-use-call-filter/ . BrittanyC_VZW

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