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STOP SPAMMING ME over SMS
MrRatDotCom
Member

My account notification settings do NOT authorize any SMS and you still SPAM me.

 

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Re: STOP SPAMMING ME over SMS
vzw_customer_support
Customer Support

Hello, MrRatDotCom. It does worry us t hear you're receiving multiple notifications via text when you have them off. We are here to help, and we will make sure these notifications stop. We do have some questions to better assist. What type of text notificaitons are you receving? 

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Re: STOP SPAMMING ME over SMS
MrRatDotCom
Member

from 800050001020
msg saying "your balance will be paid by credit card"
then "thanks for your auto payment"

THEN one week after thanking me for Using Auto Pay

from 900070003669
msg: "you could save $5 by updating ... auto pay"

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Re: STOP SPAMMING ME over SMS
vzw_customer_support
Customer Support

MrRatDotCom, thank you  for sharing this information. Allow us the opportunity to guide you on the right path. Please follow this link http://vz.to/2iQla3r and reference number 4 to view the steps on how to manage your alert preferences for your account. 

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