Sad I have to leave to get a great deal on upgrading to an Iphone 13. You see all these deal to get people to switch but nothing for great customers. Like verizon will pay off a non customers phone balance up to 1000.00 per line to switch. Yet nothing for great customers who have been with them for a long long time.
When I called to schedule the disconnect date the customer service rep didn't even care. didn't even ask why I was leaving. So my 4 line will be leaving and almost 2 decades of a good customer gone. This says a lot about a company.