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I don't know how come, this people always get confused to take money from you, I have never seen this, to get confused, by giving you money, or forgetting about a payment. I have been paying for a protection plan that I did't have and that I cancelled more than 20 months ago, and now I called them to get my money back, and they tell me that I can just get 3 months of money back. What a scam🤬.
I should just get my butt out of this Verizon dirt.
We deeply apologize that you had that experience with the insurance coverage we provide, cokaldo. We certainly want to help you in any way we can.
We can help research when you requested that service to be canceled. We are sending you a Private Message to get more information from you to assist.
-Steven