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Correct Answer!
Separation just want control
Sunshine_32904
Member
‎09-11-2020 08:58 AM

We are separated and I have only user access which means I can’t change MY daughters phone stuff as I am locked out he is account holder. Phones still have money owed I don’t want to transfer lines I don’t want Verizon anymore. Can I just give phones to him and go get new device w another carrier and new phone/numbers?????

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Correct Answer!
Re: Separation just want control
vzw_customer_support
Customer Support
‎09-13-2020 09:02 AM

Sunshine_32904, we regret to hear about your separation and get the need for your own new service/numbers. We would be upset to lose your business.

 

Yes, you can provide the phones back to the Account Owner if you wish. Please give us a call at 800-256-4646 so we can help set up your own account with new numbers. Thank you!

 

 

AlanS_VZW

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