I didnt opt into "device protection" now when I try to cancel a line, you can't remove it? So I agreed to allow you to automatically deduct money from my account, and now you are going to charge me for something I don't want? Looks like I will be returning to AT&T. 2 hours of My life I will never get back. Get your service ANYWHERE else.
I am here for support and happy to help ensure you are able to manage your device protection, Exodus83. Let's get in to your account and review your device protection options together. To get started, please send us a Private Note.