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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Service changes in 2023

Customer service is not helping me transition from Verizon Home Phone and Internet plan to a new plan when they disconnect our old service. Any one else out there having the same issue?

Re: Service changes in 2023
Customer Support

Hello there 2pt and thank you for bringing this to our attention. We are concerned that you are having some trouble moving your service and we are here to help look into this matter further for you. To confirm, do you have Verizon Wireless service for Verizon Fios internet?