Customer service is not helping me transition from Verizon Home Phone and Internet plan to a new plan when they disconnect our old service. Any one else out there having the same issue?
Hello there 2pt and thank you for bringing this to our attention. We are concerned that you are having some trouble moving your service and we are here to help look into this matter further for you. To confirm, do you have Verizon Wireless service for Verizon Fios internet?