Skip Message Details/Envelope Info

[FrankyFive]

Is there a way to by pass the intro details and get right to my my recordings. Short cut key perhaps?

Thanks

[SuzyQ · Accepted solution]

You can toggle the envelope options on or off in the setup - personal options or administrative options.  Call voicemail, and instead of pressing 1 to listen to your messages, go through the options and listen for "envelope".

[vzw_customer_support]

FrankyFive- We want your voice mail customized they way you want them to be. We have options for you.  To make sure we are on the right track can you let us know what make/model is your device? Here are the steps to access the personal options for your voice mail. https://www.verizonwireless.com/support/how-to-use-voice-mail/

SylviaT_VZW

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If my  response answered your question please click the �Correct Answer� button  under my response. This ensures others can benefit from our  conversation. Thanks in advance for your help with this!!

[btreacy]

Why did verzion disable Administrative Options since this string?  We used to be able to turn off envelope info and now we can't?

https://scache.vzw.com/dam/support/pdf/basic-voicemail-user-guide-86menu.pdf

[vzw_customer_support]

It's our priority that you're properly informed about the possible adjustments you can make to your voicemail and how to use it. Please click on the following link to find out more. https://www.verizonwireless.com/support/knowledge-base-21683/

GeovannJ_VZW