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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
So online said 2 account managers, chat stated I was indeed a manager then suddenly I am not. I have copy of the chat.

Went online today and account stated there were two managers but I couldn't view my bill.  When I started online chat Verizon associate confirmed that I was an account manager but said he couldn't fix the problem and that my husband would have to again add me as a manager, (this would be the 5th time)  I said no Verizon had to fix the problem.  My screen went black and the next thing you know only one account manager and he/she couldn't help me.  I have a copy of the chat where Verizon said that there were two and I was one, but now no one can help me and the chat popped up as having technical issues.  With Verizon for decades, time to make the change.