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Splitting a plan due to divorce
Heather061982
Member

I am going thru a divorce. We are still under contract with our family plan. How would I go about getting out of the plan while staying with Verizon and keeping my number?

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Re: Splitting a plan due to divorce
Ann154
Expert
Expert

You should complete an Assumption of Liability process to transfer the billing responsibility of the lines to the new party.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Splitting a plan due to divorce
Ann154
Expert
Expert

You should complete an Assumption of Liability process to transfer the billing responsibility of the lines to the new party.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post

Re: Splitting a plan due to divorce
Heather061982
Member

The acct is in my husband's name. So how do I do it if he isn't wilLing to help but I have permissions on the acct?

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Re: Splitting a plan due to divorce
Ann154
Expert
Expert

You can't without his permission. If necessary have your lawyer include it as one of the conditions for the divorce.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: Splitting a plan due to divorce
vzw_customer_support
Customer Support

Heather061982 -

We definitely want to provide you with the best options available. If you're an account manager on the account you can authorize your own name to perform an Assumption of Liability (AOL). An AOL change simply means you'll be transferring your line from the existing account owner to your own name and you'll be financially responsible for the line.
DaisyP_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Re: Splitting a plan due to divorce
rcschnoor
Sr. Leader
Sr. Leader

Actually, account managers should have the ability to perform an AOL.

From Verizon's website:

Account Managers are authorized to perform the same transactions as the Account Owner, except the following:

  • Add, change, or delete Billing Password.
  • Add, change, or delete other Account Managers.
Re: Splitting a plan due to divorce
shawnt77
Member

Great - How do you do that??

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Re: Splitting a plan due to divorce
KH-Michael
Moderator
Moderator

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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