Log into the forum and look in the upper right for the little white envelope. Private messages are in there.
Please advise where this Private Note was sent and when? I spent over an hour online with cust service again this morning and they have no idea what I am talking about and finally said I need to install Message ++ in order to receive messages from VZ.
Corey -. This is NOT helpful. That link is just to the basic VZ website to customer service.
Where within VZs website are these Private notes/messages located?
We want to ensure you get the assistance you need, MD50! APrivate Note is also called a Private Message. Are you seeing our message in your inbox through this platform? Additionally, ou can contact us with these options https://www.verizon.com/support/contact-us/ if it is more convenient!
We understand how important this is for you, and I want to make sure that we understand the situation better to assist you. Are you referring to the private messages that are part of this forum? What steps did you take to send a private message to us? I appreciate your details and help.