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Still have not received two $500 Gift Cards from Verizon

I ported in two numbers with 2 brand new IPhone 13 Pros and STILL have not received the two $500 Gift Cards I was promised, which Verizon advertises all over the place. I've called 5 separate times and was told each time that I'd receive emails regarding the gift cards and still have received NOTHING. I'm 4 months in now and am VERY unhappy and ready to switch back to ATT. I will take Verizon to small claims court if the cards are not sent this coming week.

Re: Still have not received two $500 Gift Cards from Verizon
Customer Support

Your frustration regarding this is understandable, because we would be frustrated too. As consumers ourselves, we would want to get the gift cards that were advertised in a promotion too. We are happy to look into this to see what is going on.  Can you please send us a Private Message, so we can review?