Hi UPS dropped off a box in my hand and i didn't notice that the box was resealed with clear tape. I called in immediately but was told they will investigate. How long does this usually take, ordered it early for my kids birthday and don't want to give a picture of a phone?
Hi there, Twins9109. We regret to learn that your device was stolen during shipping. Although you are awaiting UPS, we do hope you've contacted us so that the order can be replaced as lost/stolen. You do not need to wait for that investigation to be finished in order to do so.