The store is open for scheduled appointments (as are most). You'll need to schedule an appointment during open hours, There is a link to schedule via the web:
I appreciate your questions about when one of our stores are opened for scheduled appointment, Kim89. Also, thanks for your helpful comment from our valued community member thx1138a. However, we want to still be safe during this health crisis. Kim, do you need any assistance with a concern that could be done online? Are you having any device issues or want to place an order? Please share more details so I can see if we have online options or My Verizon App options that can assist you further and save you a trip to the store.
At this time, we are following state guidelines and our own for the safety of our customers, Kim89. thx1138a is correct, only select locations are still open. Most are by appointment only. We recommend reaching out to a local store for more specific details. Please use this link to find contact information for local stores: https://www.verizonwireless.com/support/contact-us/ .