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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Super Tickets - Gone from Manage Claimed Offers

Yesterday I won Super Tickets for an upcoming football game. I was able to process the form/addresses/etc needed in time and received a "Congratulations! Your Perk is on the way..." which I took a screenshot of. That same page says "You can always find your claimed perks in the Manage Claimed offers page."

Screenshot_20221024-140143_My Verizon.jpg

After winning yesterday, this was listed on the Verizon Up section "Manage Claimed Offers". I have not received any additional information or emails about the tickets. Today I checked back in the Manage Claimed Offers section of the app and the claim is no longer listed. I understand it shows 5-7 days for more info but it should still be listed in this section right?

Screenshot_20221025-085905_My Verizon.jpg

Did I miss out on something? When can I expect the tickets? The game is only a week away so 

Re: Super Tickets - Gone from Manage Claimed Offers
Customer Support

We certainly want to ensure you receieve ant applicable offer. For additional assistance please call: 866-895-5579