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Switched number/plans, can't access old account.
Poetic_Sobriquet

I changed plans from post-paid to prepaid and changed my phone number with it, and I've been trying to access my old account to see if I still owe anything on the old plan, but I've been unsuccessful. I don't remember my old account number because I got my billing online.

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Re: Switched number/plans, can't access old account.
vzw_customer_support
Customer Support

Thanks for visiting us on the forums, Poetic_Sobriquet. You'll still be able to access your account that's disconnected. Please start here: https://login.verizonwireless.com/accessmanager/public/c/fu/loginDisconnectedStart?goto= We hope this helps!  EricW_VZW

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