I changed plans from post-paid to prepaid and changed my phone number with it, and I've been trying to access my old account to see if I still owe anything on the old plan, but I've been unsuccessful. I don't remember my old account number because I got my billing online.
Thanks for visiting us on the forums, Poetic_Sobriquet. You'll still be able to access your account that's disconnected. Please start here: https://login.verizonwireless.com/accessmanager/public/c/fu/loginDisconnectedStart?goto= We hope this helps! EricW_VZW