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TOO expensive not very good customer service
jealm
Member

Bad customer service and way too expensive! They say they have a military discount which everyone gets so how is that a military discount? Should have more respect! Also why is it you talk to one person one day and then talk to another person another day and are told different things?

Cant wait to switch back to tmobile real military discounts better customer service!

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Re: TOO expensive not very good customer service
acraftylady2
Sr. Member

Who says everyone gets a military discount?  We are not military and have never gotten that discount.

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Re: TOO expensive not very good customer service
vzw_customer_support
Customer Support

We are so sad to learn how you feel about us, jealm. We certainly want to provide our customers with the best level of customer service, as well as have affordable options for everyone. 

 

We deeply apologize for our confusion, but the Military Discount is reserved only for our customers that are in the Military. We certainly do not want to lose you as our customer. We have sent you a Private Message to get more information about why you feel that way about us and what we can do to help.

-Steven

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