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Since April 2018 I was promised a Trade in Credit for an IPHONE .
I have not received it and every time I call or Chat with Customer Service I get NO where !
Frustrating experience for a long time customer. Nothing but excuses to get you to forget about it.
Three conversations and each time they say there will be a resolution.
NO notification's by phone or messaging. Terrible Service .
Anyone else experience this?
DARYLBLA59,
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Colin_VZW
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Seeing this in 2021, hopefully somehow your issue was resolved. mine has only been 7 months but same deal even today…
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