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Taxes and Surcharge calculations
WANBOO29
Member

Why are taxes and surcharges different on my bill each month.  Shouldn't they be calculated on the cost of my plan and lines which remain the same each month?  How are taxes and surcharges calculated?

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Re: Taxes and Surcharge calculations
vzw_customer_support
Customer Support

Understanding how taxes and surcharges are billed is incredibly important, WANBOO29. Let’s get you the details you need. Take a look at #9 underneath the headline Understanding Your Bill and Charges here: http://spr.ly/65898e7O9 . It explains in detail how those charges are calculated, including an estimator and a link to update the service address for any of your lines of service if it is incorrect.

JosephE_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Taxes and Surcharge calculations
Ann154
MVP MVP
MVP

Are there any other variable costs? The regulatory fees are adjusted every quarter (three months).

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: Taxes and Surcharge calculations
Avamomma
Member

Exactly my bill Is enough for TWO people old phone..one 4 months without bc 3 notes sent back...But not offered a temp. SO I had to continue too pay what is a two Line enough for car note $,350 AND THIS XL Come On WHAT'S THE HYPE ....It's robbery...bill never the same amounT. AND get this...I'm PAST DUE FOR A BILL NOT DUE TILL May.said partial payment made....THAT messes with my credit ATT I WILL FIND MY WAY BACK TO WHERE YOU KNOW TRUE MEANING OF CUSTOMER SERVICE

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Re: Taxes and Surcharge calculations
vzw_customer_support
Customer Support

Understanding how taxes and surcharges are billed is incredibly important, WANBOO29. Let’s get you the details you need. Take a look at #9 underneath the headline Understanding Your Bill and Charges here: http://spr.ly/65898e7O9 . It explains in detail how those charges are calculated, including an estimator and a link to update the service address for any of your lines of service if it is incorrect.

JosephE_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Taxes and Surcharge calculations
WANBOO29
Member

There's an error message on the link you sent http://spr.ly/65898e7O9

<https://community.verizonwireless.com/external-link.jspa?url=http%3A%2F%2Fspr.ly%2F65898e7O9>

On Wed, Apr 26, 2017 at 2:54 PM, vzw_customer_support <

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Re: Taxes and Surcharge calculations
Lillmt
Member

Totally useless information.  Does not explain how or why "Surcharges and Taxes" vary as much as $10 per month when there are NO charges other than the regular monthly service.  

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Re: Taxes and Surcharge calculations
KH-OrnEsh
Moderator
Moderator

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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Re: Taxes and Surcharge calculations
vzw_customer_support
Customer Support

Lillmt, we want to help in any way possible with the charges on your bill. So we can check on this together, please send us a Private Note. 

 

JoseL_VZW

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