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Teacher Discount

Back in April we signed up for the teacher discount and was assured by a Verizon employee over the phone that our GoUnlimited plan would qualify. In May our bill did not reflect the discount so I called back and was told that yes, the teacher discount does show on the account but that it sometimes takes 1-2 billing cycles to show up in the bill. Again for June it does not show up and now a Verizon employee over the phone tells me that my plan does not qualify. Can someone tell me the real truth here please? I have now missed two months of discounts. Thanks!

Re: Teacher Discount
Customer Support

We are sorry to read that it has taken such a long time to receive your discount BHolen1, and we want to make sure we are able to clarify this for you. We have sent you a private note so that we can better assist you.



Re: Teacher Discount
Sr. Member

Go Unlimited had 2 versions, a family one and then later the mix and match version. If you have the former, that may be the problem