Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
Terminate account issues

Being that Verizon stores are closed, the venue to terminate account is calling or online agent via live chat.  

Problem is:  Twice I have told the Chat agent to terminate the account.  Yes, my contract is over!  Both times they confirmed account is removed.  THE ACCOUNT IS NOT REMOVED AND YOU ARE STILL BILLING ME! ! ! !

Furthermore, the account balance is now past due, which I will never pay.  

Verizon has become a joke ! ! !