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Text log prior billing cycle
TGadoury
Member

How to view text log from prior cycle 

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Re: Text log prior billing cycle
vzw_customer_support
Customer Support

I rely on my heavily on my text log as well. 

 

You can log into My Verizon at www.vzw.com 

 

Hover over Data> select the phone number> Messages Used By (mobile number will appear)> scroll up and select View Previous Cycles. 

 

Please let me know if this helps. 

 

VanessaS_VZW

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Re: Text log prior billing cycle
Jonboy29
Member

no, this does not help. 

 

The directions you give don't match the choices given. 

 

Why can't I see last months text message detail? The only option i see is to download a PDF version of last bill which shows no text detail.

 

 

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Re: Text log prior billing cycle
vzw_customer_support
Customer Support

Jonboy, thank you so much for reaching out to us today. We want to make sure that you have the details that you need. You would be able to see the details for text, picture, video, and mobile to mobile messages. It will provide you with the last 3 billed months only. The details that you would be able to see would be the following:

 

1. Date and Time

 

2. To and From Note: Any text received that is not from a mobile phone will not show an originating number in text detail.

 

3. Direction of message

 

4. Charge

 

5. Size (Picture and Video only)

 

Check out the steps here: https://www.verizonwireless.com/support/view-usage-on-your-bill/

 

KevinR_VZW

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