My phone has stopped posting my history of text messages on the usage log. Unfortunately I need a number that texted me last week and it is not updating. I erased the text (ugh). The text message log stopped at 03/30/2020, I cannot wait until the billing cycle ends to retrieve that number. How can I get the log to refresh?
Have you found any relevant information via your My Verizon account? Here is a link with more information on how to view your messaging history from there:
https://www.verizonwireless.com/support/view-usage-on-your-bill/ . AustinL_VZWAustinL_VZW