I just recently blocked someone on my Verizon app. Since then I've received six texts from"me" saying insufficient funds to receive this message. Is this happening because that blocked person is trying to text me and it's not come through to me?
Making sure that you can properly manage your blocked contacts is a top priority. Do not worry, we are here to help with your call blocking concerns. If you add a hard block using My-Verizon, you will not receive notice of messaging attempts from the blocked party. I hope this provides clarity.
I would like to gather some information to help isolate the issue. How long ago did you add the number to your blocked list? Are the text messages from "me" reflecting your ten-digit mobile number when you look in your phone's messages?
Thanks for clarifying, fefecarter. I am a consumer too and I sincerely understand your concerns with those messages. Particularly when you see show your own number. When you receive messages showing your own number, it means that the number is being spoofed. Nothing would make me happier than providing you with a way to stop this spoofing issue, but we do not have any way to prevent anyone from spoofing a phone number. Please review this link (https://www.verizonwireless.com/support/knowledge-base-218765/) for more information on spoofing.
We make every effort to provide options for our valued customers to minimize this type of calls and messages (and spoofing), and we offer Call Filter. You can get just the basics (spam detection, blocking and reporting) for free, or you can subscribe to Call Filter Plus for all that and more for $2.99 per month per line, or $7.99 per month for accounts with 3 or more eligible lines. Please visit this link (https://www.verizonwireless.com/support/call-filter-faqs/) for details about the Call Filter feature.
Aside from clarifying those messages and providing you with the Call Filter feature information (https://www.verizonwireless.com/support/call-filter-faqs/), are there any other Verizon Wireless questions I can answer for you today?