Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
The robot chat here is a joke, does not connect me to a live rep
esskapee
Member

robot chat is stupid... can't get meto a live rep even after asking me if thats what i wanted.... read.... 

 

You
live rep please
Sorry, I didn't quite catch that. Please try and rephrase your question below.
You
agent
Sorry, I didn't quite catch that. Please try and rephrase your question below.
You
i need a real person
Sorry, I didn't quite catch that. Please try and rephrase your question below.
You
can i chat with a real person?
Sorry, I didn't quite catch that. Please try and rephrase your question below.
You
are you always this ignorant?
Hi there!!! I'm the automated Verizon Wireless Digital Assistant, programmed to answer most of the common questions we get from our customers. If you'd like to speak with a live agent, simply ask for one in the box below.
You
live agent
I can see your account is in collections status. Please visit the Pay Bill page in My Verizon to make a payment or call us for further assistance.
Financial Services: (866) 266-1445
Customer Service: (800) 922-0204 or *611 from your mobile phone.
I didn't quite get that. Can you please reword your question?
Hi there!!! I'm the automated Verizon Wireless Digital Assistant, programmed to answer most of the common questions we get from our customers. If you'd like to speak with a live agent, simply ask for one in the box below.
You
od like a live agent please
Sorry, I didn't quite catch that. Please try and rephrase your question below.
You
Id like to speak with a live agent
Sorry, I didn't quite catch that. Please try and rephrase your question below.
You
omfg you told me that i can simply ask to get a live agent
Sorry, I didn't quite catch that. Please try and rephrase your question below.
You
agent
Sorry, I didn't quite catch that. Please try and rephrase your question below.
You
live rep
Sorry, I didn't quite catch that. Please try and rephrase your question below.
You
this is stupid ... kinda like you
I see you are frustrated, would you like to be connected to a live agent?
You
Yes
I can see your account is in collections status. Please visit the Pay Bill page in My Verizon to make a payment or call us for further assistance.
Financial Services: (866) 266-1445
Customer Service: (800) 922-0204 or *611 from your mobile phone.
I didn't quite get that. Can you please reword your question?
Sorry, I didn't quite catch that. Please try and rephrase your question below.
You
i jist fudging clikked yes i want a live agent
Sorry, I didn't quite catch that. Please try and rephrase your question below.
You

Re: The robot chat here is a joke, does not connect me to a live rep
Tigerstep
Sr. Member

Try "customer service"

0 Likes
Re: The robot chat here is a joke, does not connect me to a live rep
mrrick747
Member

Try Customer Service?

 

I called Customer service and was advised that there is a 14-22 minute wait but I waited a half hour anyway and nothing. Then decided to have them call me..smart huh? They called a half hour later and I waited another 40 minutes until I finally gave up!!

 

0 Likes
Re: The robot chat here is a joke, does not connect me to a live rep
KH-OrnEsh
Moderator
Moderator

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

0 Likes