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The worst customer service automation ever

I have been trying to get ahold of tech for hours now and my call keeps getting dropped for various reasons before I’m even able to talk to them. I’ve called in now 5 times and keep marking my spot and having them call me back and still, nothing. Your automation is a joke and I’m ready to cancel my service over this. It’s completely ridiculous and a company of this stature should not be this awful. How do I file a complaint? 

Re: The worst customer service automation ever
Sr. Member

Been many others saying same issue with getting a person to talk to no call back long Wait etc complaint seems to get ignored