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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Trade-In Assessed Funds Not Recieved

Sent in 6 iPads for the device trade-in program.  All 6 are tagged to My Verizon account.  All were assessed but no funds were transfered or credits given on assesd amounts.  Total of $425 owed.  No way to get my 6 iPads back and Verizon won't help after calling in about this monthly for past 4 month.  They keep telling me it will be after the next billing cycle.  However, if you Trade-In a device and don't tag it to your My Verizon account you get the funds in 2 weeks.  They DO NOT TAKE CARE OF THEIR CUSTOMERS!  So upset.  $425 is not chump change Verizon.  I am owed that money.