Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
Trade In Successful for Credit?


There are many, many messages on here with people's experiences with NOT getting the advertised or expected credit on their trade-in phones.

Has anyone actually received the expected credit?  

Like many who have posted on here, we are very long time Verizon customers, with Samsung S10s.  The promotion now for those is to give $700 trade in credit for them (seems like a lot to me).  Both our phones are in very good condition.

I came across this community forum, and now am very hesitant to give up our S10s for a high probability of not getting that credit.  So my question is, has anyone actually received the expected trade in credit?

The only reason we are even considering upgrading our phones now is to use our accumulated device dollars which now expire at the end of April, and the $700 per phone trade-in credit makes it seem like a good time to upgrade.