Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Trade In Time Frame

Hi. I ordered a phone for a Christmas gift today and am trading that person's old phone in. I will not be able to send this phone back until the day after Christmas. But my trade in info says it has to be returned by 12/23. Is there a grace period because of the holiday?

Re: Trade In Time Frame
Customer Support


Great question! We are sending you a Private Note now, and look forward to answering your questions.*Deanna