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Trade in Bait and switch - straight up lies
William92
Member

So once again promises broken.  Promised full value- sent in phones in the conditions asked for.  $800 promised.  10$ given. $800–> $128 given. $800–>$128 given and one not even evaluated- same package. Hopefully received?  I have pictures and conversations.  Will see where this goes.   Have contacted customer support and they transferred me to some customer care- who never answered. Victimized.  Not really how to do business.  Was happy with the service once they ironed out things from the start but…..

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Re: Trade in Bait and switch - straight up lies
William92
Member

Update-got through and now waiting on billing and promotion to clear so things can be resolved.  We will see but at least they confirmed they have all my devices and that they are now listed as the correct devices. Will update once next step happens.  Really nice people once you get them. 

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