Great question jcalt and I can understand the concern with making sure you receive a good discount of the cost of your device. Yes, you can trade-in your phone at our corporate stores and how the trade-in works will depend on the promotion or deal occurring at that time. Which promotion do you have questions about? What phone would you like to purchase and what phone will you be trading in?
Most trade-in credit promotions apply the bill credits over 24 months.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.