Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Trade in- have shipping label but lost box
GHmom
Member

Can I use my own box instead?

0 Likes
Re: Trade in- have shipping label but lost box
vzw_customer_support
Customer Support

Hello, GHmom and yes you can use your own box just make sure it's not too big so the phone doesn't bounce around in the bubble envelope. You must also use only the trade-in return label that came with trade-in kit. Please let us know if this helps going forward.

 

- Alan

0 Likes