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Trade in payment issue
ayjin1731
Member

I recently paid to upgrade my phone to the iPhone 13 pro. I got confirmation and everything said I would be paying $97 with the credit for my current phone. Then I got an email saying there was a payment issue and now my phone is on hold. I tried to update my payment but now it’s telling me I will be charged $1,074 and it doesn’t say for what! Please someone help, I just want my new phone 

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Re: Trade in payment issue
vzw_customer_support
Customer Support

It's vital that you know what's going on with your bill. Let's see what's going on. Let's get to the bottom of this. Please send us a Private Note for assistance.  *Melissa

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Re: Trade in payment issue
vzw_customer_support
Customer Support

It's vital that you know what's going on with your bill. Let's see what's going on. Let's get to the bottom of this. Please send us a Private Note for assistance.  *Melissa

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