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Transfer Pin Code

I am trying to get a Transfer Pin Code but the system keeps "processing" and times out and I never get a code.  I want to transfer my service from Verizon to another carrier but I can't without a Transfer Code.  I have tried literally 2 dozen times.  If I call the customer service number, they refer me to the website.  Help!  This is so frustrating.

Re: Transfer Pin Code
Customer Support

Thank you for reaching out to us. I am here to help. I will be more than happy to assist you further. You have reached the right person. Can you let me know what type of device you are currently using? *Emina