I got an email to accept a transferred line. If I tried to complete to transfer at the website, I was unable to do due to unexpected error(no specific teason). Chatting with several agents doesnt help and customer service was not reachable over the phone. What's the "unexpected error"? Verizon website has the function that is not working? Very inconvenient.
Leo24, we apologize for any inconvenience for having issues with accepting a line transfer request, but rest assured as Tigerstep mentioned, contacting our Transfer of Service department will be the best option for this issue. To reach this department, please dial 888-832-4540, Monday-Friday 7:00AM-9:00PM and Sat/Sun, 8:00AM-9:00PM local time. Please let us know if you're still having trouble with this.