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Trying to redeem offers loops me back to the same overview page
McD4
Member

I've been trying to redeem my $200 gift card and Google Nest offers that are on my Fios Account overview page and my My Fios app. Whenever I hit the Get Started button, I'm just taken back to the landing page. This has been happening for days.

I've tried the live chat, and they just tell me to login again. I'm beginning to think Verizon is trying to make it hard to redeem these offers. 

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Re: Trying to redeem offers loops me back to the same overview page
kh-taylarie
Moderator
Moderator

These forums are dedicated to products and services offered by Verizon Wireless.
For help with Residential Verizon Fios issues, please post your topic on the Verizon Fios Community.
Thank you.

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