I have two phones on the same account with separate id's and logins. For some reason, just today, when I call from one to the other, the second rings internally (e.g. I can hear it) but the ringer doesn't ring externally. I have tried turning both on and off.
debblank, for clarity, are you able to hear the phone (Phone A) ring in your ear when you call the other phone (Phone B), but, Phone B doesn't ring, nor can Phone B except the call from Phone B?
My husband's phone goes directly to VM when I call it. He cannot call me from his phone - it simply does not call out. They are both on the same account - text works between the phones, phone feature does not.
sparknett, I know that I would want to be able to call my wife, and for her to be able to reach me. Let's work on getting this fixed. When did this issue first start happening? What make & model phones are you using?
Hello, snowboard06 and we want this fixed for you so both lines can call each other. What make and model phones are having this issue?
Have you checked your block settings to ensure neither line is blocked?