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Since I've received my new device (Pixel 6) I've not been able to log into the My Verizon app to claim the monthly rewards. When I try to claim a reward, I'm prompted to enter my password, then I receive and enter the 6 digit code, then I'm prompted to enter the answer to my secret question and here is where I run into the issue. The question I'm being asked is not the secret question I have setup. Any ideas on how to resolve this?