I've tried on different browsers, reset my cache, and tried on the app. I get the error "we couldn't process your payment". The issue isn't with my card, my bank, or available funds.
I've tried to add a new payment method and I get this error.
AskvzGlobals is not defined
ReferenceError: AskvzGlobals is not defined at https://ecache.vzw.com/imageFiles/payment/dotcom/paybill/js/paybill.js:296:235665 at rl (https://ecache.vzw.com/imageFiles/payment/dotcom/paybill/js/paybill.js:314:83144) at yc (https://ecache.vzw.com/imageFiles/payment/dotcom/paybill/js/paybill.js:314:102223) at t.unstable_runWithPriority (https://ecache.vzw.com/imageFiles/payment/dotcom/paybill/js/paybill.js:322:3364) at Br (https://ecache.vzw.com/imageFiles/payment/dotcom/paybill/js/paybill.js:314:45024) at hc (https://ecache.vzw.com/imageFiles/payment/dotcom/paybill/js/paybill.js:314:101982) at Ql (https://ecache.vzw.com/imageFiles/payment/dotcom/paybill/js/paybill.js:314:93531) at https://ecache.vzw.com/imageFiles/payment/dotcom/paybill/js/paybill.js:314:45315 at t.unstable_runWithPriority (https://ecache.vzw.com/imageFiles/payment/dotcom/paybill/js/paybill.js:322:3364) at Br (https://ecache.vzw.com/imageFiles/payment/dotcom/paybill/js/paybill.js:314:45024)
on page app component
I couldn't copy paste the error message exactly either because when I tried to post it I also received this error message
" Your post has been changed because invalid HTML was found in the message body. The invalid HTML has been removed. Please review the message and submit the message when you are satisfied."
Looks like all it did was add the parentheses
We certainly appreciate the details you've shared and your efforts to submit payment. Help is here. How do you usually submit your payments in the past? By chance, do you have any alternate devices available to try and submit your payment?-Lorenzo