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Unauthorized double payment
Robertlit86
Member

I recently made a payment arrangement on my account on 9/4/19 to pay $89.26. On that date they charged me twice and said they would refund the other amount back. Now 8 days later and they have said they cannot refund the amount back but I never consistent to that charge. You have taken all the money have because of it. I want this resolved immediately.

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Re: Unauthorized double payment
vzw_customer_support
Customer Support

Making sure that your payment processing as intended without issue is important. I am concerned to read that you were charged twice. We would like to help, and have sent you a Private Message to assist.

 

GinaU_VZW

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