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Unclear Rebate Conditions

Switch over to Verizon from Sprint based on Verizon covering the termination / remaining phone lease fees.  Submitted the final bill which DOES NOT include any services (i.e., "final bill" with just equipment / termination fees and related taxes).  However, Verizon paid about 85% of the expected / final amount.  After numerous calls, etc...Verizon rep basically said "we cover remaining equipment lease, buy out etc BUT not taxes related to those fees".   This amount for me was around $50 but just leaves really bad taste in my mouth as this is rather deceiving despite the amount.  Not unexpected from Verizon and that's why I left in the past so nothing changed....