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Unknown incoming/outgoing phone number on bill
AbbieEB
Member

Cell phone billing statement for several months shows unknown number with incoming and outgoing calls ranging from 15 to 30 minutes (approx). Do not know this number/person?

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Re: Unknown incoming/outgoing phone number on bill
Ann154
Expert
Expert

Do they line up with the call log on the phone itself?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Unknown incoming/outgoing phone number on bill
vzw_customer_support
Customer Support

AbbieEB, 

 

It can definitely be concerning to see an unfamiliar call in your call details. Ann154 asked a great question that could help with determining the source of the call. When checking your call log on your phone(s) do the calls match up with any calls listed? Has one of your friends/family recently changed their number? 

 

ShawnteJ_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Unknown incoming/outgoing phone number on bill
WordStar
Member

WHAT DIFFERENCE WOULD IT MAKE IF THE CALLS DID NOT APPEAR ON THE PHONE LOG?

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Re: Unknown incoming/outgoing phone number on bill
KH-Michael
Moderator
Moderator

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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Re: Unknown incoming/outgoing phone number on bill
vzw_customer_support
Customer Support

We want to make sure we help you with all your concerns. Can you please elaborate further on your concern WordStar? Are you having issues with your call logs?

 

 

IvoneA_VZW

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